For skilled nursing facility operators, the most common survey deficiencies might not be the ones always at the top-of-mind.
In multiple states, a Zimmet Healthcare Services Group (ZHSG) analysis found that food safety and procurement was the primary deficiency, among other areas, like basic infection control and resident rights.
“During interviews, the food quality often emerges as a complaint. However, it’s also about proper kitchen practices,” Amy Greer, Clinical Consultant, Quality Initiatives at ZHSG, said in a panel discussion at the firm’s recent “Roaring Reimbursement” conference in Connecticut. “Hazards, labeling, temperature control, and adherence to food safety guidelines matter.”
