“Well, it’s clear that you’ve never set foot into a nursing home.”
I know you’ve thought that while reading a memo from the Centers for Medicare & Medicaid Services or your state agency, taking in a newspaper or TV report, listening to a politician speak, or even looking through your own policy and procedure manual.
And I know you’ve thought that more than once. I certainly have during my career. Sadly, the person “laying down the truth,” the person who makes your eyes roll or blood boil, is often the one coming from a position of power.
