What You Say Can and Will Be Used Against You, Especially When It Comes To Staffing

Payroll-Based Journal (PBJ) opened a huge window into detailed staffing information about nursing homes that has piqued the interest of government regulators, enforcement officials and plaintiff lawyers. This session will give a brief update on PBJ and examples of how important it is to get this right. “Expected Staffing,” “Required Staffing,” and “CMS Mandated Staffing” are terms common in complaints against nursing homes. Usually staffing concerns are not what is driving the complaint, but allegations of not meeting some “mythical staffing standard” are included. Specific recommendations will illustrate successful strategies for avoiding these staffing challenges.